LEGAL & DATA PROTECTION
Privacy Policy
This Privacy Policy explains how Xuzhou Jieheng Slewing Bearing Co., Ltd., operating the MERYDOM website and related business communications, collects, uses, stores, and protects information submitted through the MERYDOM website and related business channels.
1. Who is responsible for your information
Xuzhou Jieheng Slewing Bearing Co., Ltd. is responsible for the personal information described in this policy.
- Address: No. 1 Kunlun Road, Tongshan High-tech Zone, Xuzhou City, Jiangsu Province, China
- Email: jovi@merydom.com
2. Information we collect
Depending on how you use the website or communicate with us, we may collect:
- your name, business email address, telephone or WhatsApp number, company, role, country, and delivery destination;
- RFQ, questionnaire, product, application, load, dimension, quantity, inspection, certification, and purchasing information;
- drawings, specifications, photographs, models, reports, and other technical or commercial files that you choose to submit;
- emails, messages, meeting notes, quotation history, order-support records, and after-sales communications;
- technical information generated when you visit the website, such as IP address, browser and device information, requested pages, timestamps, security logs, and essential cookie data.
3. How we use the information
We use information only for legitimate business and website-operating purposes, including to:
- respond to inquiries, review drawings, assess manufacturability, select products, and prepare quotations;
- communicate about samples, contracts, production, inspection, documentation, packing, delivery, warranty, and after-sales support;
- maintain project, quality, traceability, supplier-qualification, and customer-service records;
- protect the website, prevent misuse or fraud, diagnose technical problems, and improve website performance and usability;
- meet accounting, tax, export, customs, quality, contractual, dispute-resolution, and other legal or regulatory obligations.
Where applicable law requires a legal basis, processing may rely on steps requested before entering a contract, performance of a contract, our legitimate interests in operating and securing a business-to-business service, your consent where specifically requested, or compliance with a legal obligation.
4. Drawings and technical files
Files submitted through an RFQ, questionnaire, email, or other project channel are used for technical review, quotation, production planning, quality documentation, and related communication. We limit access to personnel and service providers who need the information for those purposes and do not publish customer drawings as website content without authorization.
Submitting a file does not by itself create a separate non-disclosure agreement. For highly sensitive information, request and complete an NDA or other written confidentiality agreement before disclosure.
5. Sharing of information
We may share relevant information with authorized MERYDOM personnel, manufacturing and quality teams, hosting, email, backup, cybersecurity, technical-support, logistics, inspection, accounting, legal, or other service providers when reasonably necessary for the purposes described above. We may also disclose information when required by law, a court, a competent authority, or to protect legal rights and security.
We do not sell personal information to unrelated third parties.
6. International processing
MERYDOM operates from China. Information submitted from another country may therefore be transferred to and processed in China and in locations where our contracted service providers operate. Where applicable law requires additional safeguards for an international transfer, we will use contractual or other lawful measures appropriate to the transfer.
7. Retention
We retain information for as long as reasonably necessary to respond to an inquiry, support an active or potential project, provide products or services, maintain quality and traceability records, meet warranty and after-sales needs, comply with legal and accounting duties, resolve disputes, and protect legitimate business interests. Retention periods vary according to the type of record, project status, contractual requirements, and applicable law. Information that is no longer required is deleted, anonymized, or securely archived in accordance with our operational procedures.
8. Cookies, logs, and external services
The website may use cookies or similar technologies needed for security, preferences, forms, and normal operation. Server and security logs may record technical visit information. Links or media associated with services such as Instagram, Facebook, LinkedIn, WhatsApp, or other third-party platforms are governed by those providers’ own privacy practices when you interact with them. If non-essential analytics or marketing technologies are introduced, appropriate notice or choices will be provided where required.
9. Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, loss, or misuse. No internet transmission or storage system can be guaranteed completely secure, so confidential project information should be shared through an agreed channel and with appropriate contractual protection.
10. Your choices and rights
Subject to the law that applies to you, you may have the right to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information; to withdraw consent where processing is based on consent; or to complain to a competent data-protection authority. We may need to verify your identity and may retain information where required by law or necessary for contractual, quality, security, or legal claims.
To make a privacy request, email jovi@merydom.com with the subject “Privacy Request”.
11. Business website and children
This website is intended for business customers, engineers, purchasing professionals, equipment owners, and other industrial users. It is not directed to children, and we do not knowingly request personal information from children.
12. Changes to this policy
We may update this policy when our website, services, systems, or legal obligations change. The current version will be published on this page with an updated revision date.
13. Contact
Questions about this policy or the handling of information may be sent to jovi@merydom.com.